Falcon Square, Inverness Town Centre

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Food & Drink Tours Ltd is a company registered in Scotland with Company Registration Number SC616476, having its registered office C/O Johnston Carmichael, Clava House, Cradlehall Business Park, Inverness, United Kingdom, IV2 5GH. "Scotland Food and Drink Tours Ltd",“Highland Food & Drink Tours Ltd” and “Inverness Food & Drink Tours Ltd” are trading names of Food & Drink Tours Ltd.  © Food & Drink Tours Ltd 2019

Food & Drink Tours Ltd Standard Terms of Sale

FOOD & DRINK TOURS LTD

TERMS & CONDITIONS OF SALE

The term ‘Food & Drink Tours Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is C/O Johnston Carmichael, Clava House, Cradlehall Business Park, Inverness, United Kingdom, IV2 5GH.  Our company registration number is SC616476.  ‘Inverness Food & Drink Tours’ and ‘Highland Food & Drink Tours’ are trading names of Food & Drink Tours Ltd.

The term ‘you’ refers to any customer purchasing services from Food & Drink Tours Ltd.

These terms and conditions (“Terms of Sale”) will apply to any of the Services purchased from Food & Drink Tours Ltd. By purchasing Services from us, you agree to be bound by these Terms of Sale. Please read them carefully. If you are not willing to be bound by these terms, you should not purchase Services from us.

  1. The Contract

 

  1. By placing a booking with us you acknowledge the applicability of these Terms of Sale. These Terms of Sale will be binding on you and a contract will come into effect between us upon our acceptance of the booking issued to you by email (“the Booking Confirmation”). Please note that we are not bound by any contract until we have accepted the booking in writing and issued the Booking Confirmation.

  2. The contract between you and us comprises of the Booking Confirmation and these Terms of Sale, incorporating the special food and drink terms outlined below (all together known as the “Contract”). In the event of any conflict between them the Booking Confirmation shall take precedence.

  3. The Contract constitutes the entire agreement and understanding between us and supersedes any previous agreement between the parties relating to the Contract.

 

2.       Our Services

 

  1. The Services are as described in the Booking Confirmation. We will deliver the services on the date specified in the Booking Confirmation.

  2. If our supply of the services is delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.  We reserve the right to defer the date for performance of the Services, or to terminate the Contract, if we are prevented from, or delayed in, carrying on our business by acts, events, omissions or accidents beyond our reasonable control, including without limitation any act of God such as extreme weather, closure of premises where we deliver services or any other default of our suppliers or subcontractors.  Provided we contact you as soon as we become aware of such circumstances we will not be liable for delays caused by the event, and we will endeavor to deliver the services at a later date instead.  If there is a risk of substantial delay you may contact us to end the contract and receive a refund for any services you have paid for but not received.

  3. If you cause a delay which renders us unable to perform the services as arranged including, without limitation, your late arrival at the place agreed for delivery of the contract, we may end the contract entirely at our sole discretion.  We will not be responsible for supplying the services late or not supplying any part of them if this is as a result of a delay caused by you.

 

  1. Price and Payment

 

  1. The price of the service will be the price indicated on the Booking Confirmation.

  2.  Payment for the Services is to be made in advance at the time of booking using our online payment service.

 

  1. Your Right to End the Contract

 

  1. You may cancel this contract at any time by emailing us at email address on the Booking Confirmation. Your cancellation is effective from the date we receive the email.

  2.  If you decide to cancel the contract in accordance with Clause 4.1 above and do so at least 30 days prior to date of delivery or performance of the Services then we will refund you the price you paid for the Services. In the event that you cancel later than this no refund of the purchase price will be given. 

 

  1. Our Right to End the Contract

 

  1. We may end the contract at any time by writing to you if:

  1. You do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the services; or

  2. You commit any other material breach of contract.

    1. If we end the contract in the situations set out in Clause 5.1 we will refund any money you have paid in advance for services we have not provided but we are entitled to recover all losses incurred as a result of termination of the contract. We may deduct this from any sum already paid.

 

  1. Your Obligations

 

  1. As our customer you are required to comply with all information we provide you with necessary for the safe and successful delivery of the Services by us to you.  This includes, without limitation:

  1. Any requests for additional information we supply you with, which must be returned in full or we have no further obligation to provide the services;

  2. Any information relating to your health and safety or the environment relevant to the delivery of the services including without limitation fire safety in premises where we deliver the services or information relating to food and drink allergens; and/or

  3. Any notification of legislation or regulations relevant to the tour including those relating to the control of sale of alcohol in the premises where we deliver the services.

 

  1. Liability

 

7.1     Nothing in this contract excludes or limits or attempts to exclude or limit the liability of either party for death or personal injury caused as a result of negligence or for fraudulent misrepresentation.

  1. Subject to the foregoing we will be under no liability to you whatsoever (whether in contract, delict (including negligence), breach of statutory duty, restitution or otherwise) for any damage or direct or indirect consequential loss (all three of which terms include without limitation pure economic loss, loss of profits, loss of business, loss of opportunity, loss of goodwill and like loss) howsoever caused.

  2. Subject to the foregoing our aggregate liability under this Contract for any loss will be limited to the amount paid for the Services concerned. 

 

  1. Intellectual Property

 

For the purposes of these Terms, “Intellectual Property” means any and all information, know-how, copyright and related rights, trade marks, business names, domain names and goodwill whether registered or unregistered belonging to Food & Drink Tours Ltd. All intellectual property which is owned by us and produced by us as part of the Services is solely for the use us and may not be copied, distributed or otherwise reproduced by you or them without our express written permission.   Breach of this clause is a material breach of contract.  

 

  1. Confidentiality

 

  1. Each party agrees that any information about them or their business is confidential ("Confidential Information"). Each party agrees that it shall not permit duplication, use or disclosure of such Confidential Information to any person (other than its own employee, agent or sub-contractor where the same requires such information for the performance of the Contract) unless such duplication, use or disclosure is specifically authorised in writing by the other party or is required by operation of law. Breach of this clause is a material breach.

  2. Confidential information does not include information which at the time of disclosure is generally known by the public (other than by an unauthorised act of the disclosing party).

  3. Both parties shall take reasonable steps to ensure that their employees, agents and subcontractors keep Confidential Information confidential.

 

  1. Privacy Policy & Website Terms

 

By accepting these Terms of Sale, you also agree to be bound by our Privacy Policy and Website Terms & Conditions.

 

  1. Changes to Terms

 

We reserve the right at our discretion to modify, add or remove any or all of the Terms of Sale at any time and each such change shall become effective immediately upon posting. However, those changes will not affect any current bookings you have with us but only new bookings.

 

  1. Assignment

 

  1. We may transfer our rights and obligations under the Contract to any other person including sub-contracting the delivery of any Services.

  2. You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

 

13         Severability

 

Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

 

14         Non-waiver of rights

 

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the service, we can still require you to make the payment at a later date.

 

15         Governing Law

 

These terms are exclusively governed by Scots law and you can bring legal proceedings in respect of the services in the Scottish courts.

 

 

 

FOOD & DRINK TOURS SPECIAL TERMS & CONDITIONS

As our business operates in the context of services relating to walking tours incorporating food and drinks including alcohol we must make you aware of the following special terms and conditions which apply to the contract between us:

Dietary Requirements & Allergens

If you or any member of your party has particular dietary requirements please let us know and we will look to accommodate. There will be no guarantee that requirements will be met if we are not notified at the time of booking.

All the food served on our tours may contain traces of allergens including without limitation nuts, gluten or dairy.  As we work with a number of suppliers to deliver the services and do not produce any food products ourselves, we can take all possible steps to be able to accommodate your requirements but if our suppliers cannot offer to meet the requirements then we may be unable to accept your booking. 

We cannot accept any liability whatsoever for failure to accommodate your requirements if you do not notify us of them at the time of booking.  We will outline the options available to you which we have been able to identify to facilitate your booking, however in doing so we in no way take responsibility for ensuring these options meet you individual requirements and you would decide to proceed with the booking entirely at your own risk.

Food and Menus

Food & Drink Tours Ltd reserves the right to alter or change any menu in case of non-availability of a product or establishment on the tour date.

Alcohol

The law in Scotland requires that no person under the age of 18 is served with alcohol and that any establishment serving alcohol must take various steps to uphold the law, including checking identification to verify age where appropriate (currently if the licensed establishment believes you may be under the age of 25). 

Food & Drink Tours Ltd does not supply any alcohol directly, however we work with suppliers who are responsible for the licensing requirements and we will endeavour to work with them to meet these requirements.  You must ensure that you bring ID to prove age when attending any tour and failure to do so could result in our refusal to continue with your tour booking without any refund being due from us.  We will not condone any adults facilitating the supply of alcohol to those under 18 on our tours and any activity of this kind would be met with immediate termination of the tour and booking without any refund being due from us.  Our licensed suppliers operate with their full discretion on when to serve and to cease serving alcohol and we will support them in any decision made.  Any refusal to supply alcohol made by our supplier will not result in any liability on our part or refund being due.

No alcohol must be consumed before the start of the tour.  No additional alcohol can be purchased for consumption during the tour.  Customers must not be inebriated or seemed to be inebriated or suffering from excessive alcohol consumption from a previous engagement at the commencement of the tour.  If a guide believes you have consumed alcohol prior to the commencement of the tour, our services will no longer be supplied to you and no refund will be given. If a guide believes you to be consuming additional alcohol in excess of the alcohol provided on the tour, our services will no longer be supplied to you and no refund will be given.  If a Guide or Supplier deems your behavior to be unreasonable during the tour, your participation in the tour will be suspended and no refund will be given.

Respectable behaviour is expected at all times and if this is not complied with, your participation in the tour will be suspended and no refund will be given.

Walking

You must ensure that you are adequately travel the route outlined in the Booking Confirmation.  Unfortunately we are unable to offer additional assistance to support walking this tour so if this is required you must arrange this.  If you are unable to complete the tour for any reason we cannot offer any refund.  

Personal Possessions

As we will be walking and moving between establishments it is important that you are well prepared and take care of your personal safety and personal possessions.  In the event that any item is lost or stolen during the tour we cannot accept any liability or offer any refund.

Photography

Photographs and video footage may be taken during the tour for editorial or promotional purposes. These images may be used online or in printed matter. If you do not want images of you or your party to be used please let us know in writing in advance of the tour.

 Food & Drink Tours Ltd Website Terms of Use

Please read these terms and conditions carefully before using this website

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Food & Drink Tours Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Food & Drink Tours Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is C/O Johnston Carmichael, Clava House, Cradlehall Business Park, Inverness, United Kingdom, IV2 5GH.  Our company registration number is SC616476. The term ‘you’ refers to the user or viewer of our website.

‘Inverness Food & Drink Tours’ and ‘Highland Food & Drink Tours’ are trading names of Food & Drink Tours Ltd.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, following personal information may be stored by us.  For further information about data we store please refer to our Privacy Policy here.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • Unauthorised use of this website or the content contained on it may give rise to a claim for damages and/or be a criminal offence.

  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Scotland.